Enterprise-grade security,by design.
Pulse Labs handles the narrative intelligence of brands that can't afford leaks, mix-ups or guesswork. Isolation, auditability and least-privilege access aren't add-ons — they're the architecture.
Workspace isolation
Every record is scoped to a workspace with row-level security enforced at the database layer — not in application code. Cross-workspace reads are denied by default, and isolation is continuously verified by automated audits.
Role-based access control
Owner, admin, analyst and viewer roles with least-privilege defaults. Sensitive operations — user management, exports, configuration changes — require elevated roles and are individually logged.
Immutable audit trail
Every consequential action — scans, exports, role changes, configuration edits — is written to an append-only audit log with actor, timestamp, IP and severity. Built for enterprise compliance reviews and forensics.
Encryption everywhere
All traffic is encrypted in transit with TLS 1.2+. Data is encrypted at rest with AES-256. Secrets and API credentials are stored in a managed vault, never in source code or client bundles.
Secure AI pipeline
Scan prompts are ephemeral and contain no customer PII. Your brand data is never used to train AI models. Model responses are processed server-side with scoped, least-privilege service credentials.
Data provenance
Scan records are immutable once written, with full provenance chains linking every score to the underlying model responses that produced it. What you see in a report can always be traced to its evidence.
How we handle your data, day to day
Managed authentication with secure session handling. SSO available for enterprise plans.
Scan history is retained for the life of your subscription. Full workspace deletion available on request.
Your scan data, prompts and results are never sold, shared or used to benchmark other customers.
Continuous managed backups with point-in-time recovery on hardened cloud infrastructure.
AI model providers are accessed via official APIs under enterprise data-processing terms.
Found a vulnerability? Email security reports to our team — we respond within one business day.
Need a security review for procurement?
We'll walk your security team through our architecture, isolation model and audit capabilities — and answer your questionnaire directly.